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Angreal Solutions Help Desk

posted Sep 11, 2010, 1:21 PM by Kevin Routh   [ updated Jun 3, 2011, 1:23 AM ]
Angreal Solutions has a new Help Desk web site. This new capability will allow help requests to get sent to our staff sooner than using direct e-mail. In addition, it will allow us to better track the progress of your support request in order to resolve it as soon as possible.

In order to benefit from this new feature, please use one of the following methods to submit issues to our us.
  1. go to site http://www.angrealsolutions.com/help-request and use the "SUBMIT A REQUEST" form (3rd tab across top)
  2. send your request to help.desk@angrealsolutions.com
Either of these two methods will create a new ticket in the Help Desk system which will assign it to the appropriate staff member, and allow us to track it's progress.

In addition, a "Help Request" link to this new site is also provided on the left side menu of our Web site. Please refer to images below.

Thank you!